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Table 4 Impact of redirection of non-emergencies on public ED attendances in Singapore (redirection carried out from November 1985 to October 1988)

From: Impact of health care system interventions on emergency department utilization and overcrowding in Singapore

Period of monitoring Average monthly emergency attendances Average monthly non-emergency attendances Numbers redirected per month % Contribution to decrease in non-emergency attendance
1984 16,816 22,311 NA NA
1985 (Jan to Oct) 19,267 16,747 NA NA
1985 (Nov to Dec) 17,953 11,003 1,685 13.3%
1986 24,845 6,667 1,512 17.6%
1987 26,248 10,140 1,329 11.6%
1988 (Jan to Oct) 27,932 12,548 1,088 7.9%