Process-based performance indicators |
 • Time indicators: |
 • Time to sedate a disruptive/acutely psychotic patient |
 • Time to activate the disaster plan |
 • Level of adherence to: |
 • South African Anaesthesia guidelines for difficult airway management |
 • Local infection control policies |
 • Hospital policy regarding unnatural deaths |
 • Radiation exposure standards |
 • The NEXUS/Canadian C-spine rules for clearance of the C-spine |
 • Burns Society of SA guidelines |
 • South African Resuscitation Council guidelines |
 • Level of adherence to national treatment targets |
 • Level of adherence to South African Anaesthesia guidelines for procedures performed in the EC |
 • Percentage of relevant cases/situations where there is documentation of: |
 • What was done during a resuscitation |
 • Informed consent being taken for procedures done in the EC |
 • Discharge advice given |
 • Urine is examined/BHCG tested in females with abdominal pain |
Outcome-based performance indicators |
 • Number of return visits for management of complications following treatment in the EC |
 • Number of patients recalled due to missed injury/pathology on X-ray |
 • Incidence of complications related to the patient with the difficult airway |