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Table 5 Synopsis of indicators assessed not to be feasible at this time

From: Identification of performance indicators for emergency centres in South Africa: results of a Delphi study

Process-based performance indicators

 • Time indicators:

 • Time to sedate a disruptive/acutely psychotic patient

 • Time to activate the disaster plan

 • Level of adherence to:

 • South African Anaesthesia guidelines for difficult airway management

 • Local infection control policies

 • Hospital policy regarding unnatural deaths

 • Radiation exposure standards

 • The NEXUS/Canadian C-spine rules for clearance of the C-spine

 • Burns Society of SA guidelines

 • South African Resuscitation Council guidelines

 • Level of adherence to national treatment targets

 • Level of adherence to South African Anaesthesia guidelines for procedures performed in the EC

 • Percentage of relevant cases/situations where there is documentation of:

 • What was done during a resuscitation

 • Informed consent being taken for procedures done in the EC

 • Discharge advice given

 • Urine is examined/BHCG tested in females with abdominal pain

Outcome-based performance indicators

 • Number of return visits for management of complications following treatment in the EC

 • Number of patients recalled due to missed injury/pathology on X-ray

 • Incidence of complications related to the patient with the difficult airway