Skip to main content

Table 2 Suggested communications role for WHO during a disaster response

From: Preparing for effective communications during disasters: lessons from a World Health Organization quality improvement project

Communications role N(percent)
Disseminate information and products of communication 26 (100%)
 Develop and maintain internal and external contact lists 3 (11.5%)
 Take meeting minutes; share information between WHO team members 13 (50%)
 Send daily updates to RO and HQ 17 (65%)
 Write situation reports 19 (73%)
 Develop a communications strategy 24 (92%)
Media liaison 26 (100%)
 Draft talking points and Q&As 17 (65%)
 Draft press releases 14 (54%)
 Organize press conferences 13 (50%)
 Respond to media queries 10 (38%)
 Media monitoring 5 (19%)
Advocacy and resource mobilization 17 (65%)
 Document the crisis response 13 (50%)
 Develop feature stories 11 (42%)
 Update the website 9 (35%)
 Write donor reports 3 (11.5%)
 Write grant proposals 1 (4%)
Liaison to Ministry of Health 13 (50%)
 Provide technical support for government communications; give public visibility to government response efforts 7 (27%)
 Coordinate data and communications strategy 6 (23%)
 Health promotion and social mobilization 12 (46%)