Q | N | M | SD | %UA | Self | SD | Factors identified by factor analysis | |||
---|---|---|---|---|---|---|---|---|---|---|
Comm | Colla | Profe | ||||||||
Q1 | Maintains confidentiality of patients. | 254 | 4.26 | 0.78 | 12.2 | 4.75 | 0.45 | 0.59 | ||
Q2 | Recognizes boundaries when dealing with other physicians | 258 | 4.24 | 0.81 | 11.3 | 4.76 | 0.44 | 0.54 | ||
Q3 | Recognizes boundaries when dealing with other healthcare professionals | 259 | 4.18 | 0.91 | 10.6 | 4.60 | 0.60 | 0.63 | ||
Q4 | Shows professional and ethical behavior | 261 | 4.28 | 0.85 | 10.3 | 4.70 | 0.47 | 0.79 | ||
Q5 | Is punctual and performs tasks in a time-appropriate manner | 253 | 4.25 | 0.81 | 13.0 | 4.60 | 0.68 | 0.54 | ||
Q6 | Is able to handle situations in a professional manner and exhibits self-control, avoiding emotional outbursts in stressful situations | 260 | 4.13 | 0.89 | 10.6 | 4.45 | 0.68 | 0.67 | ||
Q7 | Respects patient’s autonomy and right to be involved in his/her own management | 254 | 4.27 | 0.78 | 12.2 | 4.50 | 0.57 | 0.62 | ||
Q8 | Is reliable and responsible when performing his duties | 260 | 4.23 | 0.94 | 10.6 | 4.70 | 0.56 | 0.66 | ||
Q9 | Is honest and handles his/her duties in a dignified manner | 258 | 4.33 | 0.86 | 11.3 | 4.85 | 0.36 | 0.68 | ||
Q10 | Accepts constructive criticism and develops goals for improvement | 248 | 4.10 | 0.92 | 14.7 | 4.60 | 0.50 | 0.64 | ||
Q11 | Respects cultural, individual, and role differences including age, gender, race, religion, disability, language, sexual orientation, and socioeconomic status. | 254 | 4.28 | 0.85 | 12.2 | 4.80 | 0.36 | 0.70 | ||
Q12 | Follows institutional policies and procedures | 255 | 4.28 | 0.87 | 12.3 | 4.55 | 0.61 | 0.63 | ||
Q13 | Arrives on time to scheduled appointments and hospital activities | 243 | 4.41 | 0.70 | 16.4 | 4.65 | 0.67 | 0.62 | ||
Q14 | Manages healthcare resources efficiently | 255 | 4.29 | 0.74 | 12.3 | 4.45 | 0.68 | 0.65 | ||
Q15 | Leads with respect and fair treatment of colleagues | 259 | 4.26 | 0.95 | 10.6 | 4.80 | 0.41 | 0.57 | ||
Q16 | Communicates efficiently and in a clear, understandable fashion with colleagues within his/her team. | 261 | 4.32 | 0.80 | 10.3 | 4.75 | 0.44 | 0.63 | ||
Q17 | Communicates efficiently and in a clear, understandable, and compassionate way with patients. | 256 | 4.29 | 0.78 | 12.0 | 4.55 | 0.51 | 0.59 | ||
Q18 | Allows the patient to elaborate about his condition | 253 | 4.30 | 0.75 | 13.0 | 4.60 | 0.50 | 0.71 | ||
Q19 | Communicates efficiently and in a clear, understandable, and compassionate way with patient’s families | 257 | 4.29 | 0.77 | 11.6 | 4.55 | 0.60 | 0.67 | ||
Q20 | Communicates clearly and effectively with other healthcare workers, e.g., nurses | 257 | 4.28 | 0.83 | 11.6 | 4.70 | 0.47 | 0.66 | ||
Q21 | Explains what is being done for the patient during examination or procedures | 243 | 4.28 | 0.82 | 16.4 | 4.70 | 0.57 | 0.77 | ||
Q22 | Communicates purpose and results of investigations to patients well | 250 | 4.25 | 0.77 | 14.1 | 4.65 | 0.58 | 0.76 | ||
Q23 | Follows up appropriately and in a timely manner on patients’ hospital course | 254 | 4.16 | 0.79 | 12.2 | 4.57 | 0.50 | 0.66 | ||
Q24 | Communicates management options to patients in a clear, understandable way, taking into account the patients’ opinion | 247 | 4.29 | 0.75 | 15.1 | 4.65 | 0.49 | 0.69 | ||
Q25 | Displays empathy in dealing with patients by eye contact and verbal responses | 249 | 4.20 | 0.87 | 14.4 | 4.70 | 0.57 | 0.52 | ||
Q26 | Summarizes the information given for the patient in small quantities, with concrete explanations, and understandable language | 252 | 4.23 | 0.82 | 13.4 | 4.72 | 0.47 | 0.59 | ||
Q27 | Maintains calm in emergency situations, in order to communicate information clearly to his/her seniors | 258 | 4.19 | 0.91 | 11.3 | 4.50 | 0.60 | 0.61 | ||
Q28 | Communicates accurate patient information to physicians from other departments when required to do so | 259 | 3.35 | 0.75 | 10.6 | 4.70 | 0.47 | 0.58 | ||
Q29 | Manages to work well as part of a healthcare team | 262 | 4.29 | 0.80 | 9.90 | 4.79 | 0.42 | 0.56 | ||
Q30 | Facilitates the learning of medical colleagues and coworkers | 240 | 4.15 | 0.83 | 17.1 | 4.45 | 0.76 | 0.68 | ||
Q31 | Collaborates well with nurses and other healthcare workers | 259 | 4.19 | 0.94 | 10.6 | 4.15 | 1.21 | 0.69 | ||
Q32 | Concerned about the safety of patients and coworkers | 254 | 4.36 | 0.81 | 12.2 | 4.51 | 1.14 | 0.75 | ||
Q33 | Coordinates patient care efficiently | 262 | 4.25 | 0.89 | 0.99 | 4.42 | 1.18 | 0.73 | ||
Q34 | Collaborates with other healthcare workers in order to achieve optimal patient care | 259 | 4.28 | 0.82 | 10.6 | 4.50 | 1.14 | 0.76 | ||
Q35 | Participates in a system of call in order to provide care for patients | 239 | 4.22 | 0.84 | 17.8 | 4.38 | 1.23 | 0.74 | ||
Q36 | Provides appropriate guidance and help to team members on regular bases | 248 | 4.14 | 0.94 | 14.7 | 4.25 | 1.16 | 0.80 | ||
Q37 | Takes on extra work, when appropriate, to help the team | 241 | 3.95 | 1.34 | 17.1 | 4.50 | 1.19 | 0.63 | ||
Q38 | Enables the team to achieve agreements for team process and collaborative completion of assignment | 245 | 4.19 | 0.87 | 15.8 | 4.40 | 1.18 | 0.80 | ||
Q39 | Participates fully in collaborative process and fulfilled team agreements | 236 | 4.16 | 0.91 | 18.9 | 4.58 | 0.98 | 0.78 |