High utilizers (N = 11) | All other users (N = 69) |
---|---|
The system times out too frequently (55%) | I have to renew my password too frequently (68%) |
I have to renew my password too frequently (46%) | The system is too difficult to access (52%) |
The process to acquire information from EFORCSE takes too long (27%) | The process to acquire information from EFORCSE takes too long (45%) |
The information is not up to date (27%) | I forgot my password (39%) |