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Table 2 Patients’ needs with regards to general, medical and practical information

From: Patient satisfaction, needs, and preferences concerning information dispensation at the emergency department: a cross-sectional observational study

Variable

n (%)– N = 423

95% Confidence interval

General information°

 Waiting times

 Triage

 Name/function medical staff

260 (61.5)

194 (74.6)

110 (42.3)

54 (20.8)

0.57–0.66

0.69–0.80

0.36–0.48

0.16–0.26

Medical Information°

 Invasive procedure**

 Medication

 Non-invasive procedure***

152 (35.9)

87 (57.2)

79 (52.0)

63 (41.4)

0.32–0.41

0.49–0.65

0.44–0.60

0.34–0.50

Practical information°

 Food and drinks

 Parking

 Wi-Fi

202 (47.8)

103 (51.0)

88 (43.6)

66 (32.7)

0.43–0.53

0.44–0.58

0.37–0.51

0.27–0.39

  1. °Missing total study population: general information 7 (1.7%), medical information 18 (4.3%), practical information 11 (2.6%)
  2. *Patients had the option to choose more answers for desires in the general, medical and practical information group. For that reason, the percentages are not equal to 100%.
  3. **Invasive procedure: blood sample, iv system, CT, and epidural
  4. ***Non-invasive procedure: X-ray and electrocardiogram