From: Improving safety and communication for healthcare providers caring for SARS-COV-2 patients
Facilitation of isolation door closure | |
“Allowed room door to remain closed” | |
Increased healthcare worker safety | |
“Allows the team to minimize exposure to potentially infected COVID patients” | |
Positive effects on communication | |
“The clarity and quality of communication with the baby monitors is satisfactory most of the time” | |
Challenges with workflow | |
Proximity to device: “Person has to be close to the baby monitor in order to hear orders” Lack of portability: “Having to walk to the baby monitor to speak into it” Multiple people taking: “Radio communication ➔ information not being heard if both sides are talking the same time or one side starts talking and other side has not realized or heard” | |
Poor quality of communication | |
Ambient noise: “Hard to hear if lots of background noise or if department is busy” Poor clarity/static: “Hard to hear. Too much static” Hardware: “Requires occasionally troubleshooting, sound quality is often poor, especially through mask and shield. Issues with connecting between monitors” |