Table 1 Thematic analysis: patient and clinician perspectives on the instrument
Words used to identify themes expressing patient perception about the instrument (n = 5) | ||
|---|---|---|
Theme | Keywords | |
Intervention is helpful | 2 | “Will help people who can’t speak English.” |
Intervention was comforting | 2 | “It made me feel good when he spoke Portuguese.” |
Intervention should be expanded | 1 | “All doctors should try to learn more than one language.” |
Words used to identify themes expressing clinician perception about the instrument (n = 7) | ||
Issues with pronunciation | 3 | “Pronunciation is tricky!” |
Good tool | 2 | “Good tool.” |
Cumbersome | 1 | “A bit cumbersome.” |
Tool not useful because patient understood English well | 1 | “This particular patient understood English very well. The tool was thus less useful.” |