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Table 6 Measures for handling periods of crowding ( n= 63)

From: Emergency department crowding in The Netherlands: managers’ experiences

Measures

n (%)

Treating patients in non-treatment areas

25 (40)

Fast-track for minor injuries

24 (38)

Expansion of emergency physician, nursing, and ancillary staff

24 (38)

Expanding inpatient hospital bed capabilities and development of ED observational units

22 (35)

Ambulance diversion

19 (30)

Adapting the number of patients per room

16 (25)

Performing consults outside the ED area

15 (24)

Rebuilding (parts of) the ED

15 (24)

Double triage coverage

12 (19)

Implementation of a GP cooperative at the ED

12 (19)

Hiring nurse practitioners or physician assistants

10 (16)

Triaging patients out of the ED to the GP or outpatient clinic

9 (14)