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Table 3 Recommended skillset for a disaster communications expert

From: Preparing for effective communications during disasters: lessons from a World Health Organization quality improvement project

Recommendations

N(percent)

Professional skills

 

 Managerial skills: able to lead a communications team to coordinate a communications strategy

18 (70%)

 Effective writing and editing skills

15 (58%)

 Media relations experience

12 (46%)

 Analytical skills: able to synthesize large volumes of technical information into concise common language

3 (12%)

Technical skills

 

 Photography and videography: able to record and edit

24 (92%)

 Public health literacy

12 (46%)

 Computer proficiency

6 (23%)

 Working use of English and preferably the local language

7 (27%)

Interpersonal skills and helpful personality traits

 

 Team player: able to work on a team with people from diverse cultural and professional backgrounds

14 (54%)

 Diplomatic and respectful in complex socio-cultural-political contexts

12 (46%)

 Remains calm under stress

10 (38%)

 Willing to work in hardship conditions

10 (38%)

 Flexible

8 (31%)

 Proactive

6 (23%)

 Able to multi-task

6 (23%)

 Resourceful, able to improvise

4 (15%)

 Able to quickly assess a rapidly evolving situation and act quickly and decisively

4 (15%)