Table 5 Recommendations to improve communications capacity prior to a crisis
Recommendation | N(percent) |
|---|---|
Develop and pre-write or pre-record common public service announcements in multiple languages on questions that frequently arise during crises | 7 (26%) |
Maintain a database of statistics for various regions and types of crisis | 2 (8%) |
Maintain lists for all frequently affected countries and regions of the locally trusted media outlets and sources of information | 3 (12%) |
Maintain email listservs that can be used to rapidly disseminate information to your organization’s employees, international media outlet contacts, government Ministries of Health, and non-governmental organization contacts | 3 (12%) |
Develop a global network with 24-h cross-coverage by participants from each time zone | 2 (8%) |
Create a central electronic sharepoint where all of these materials can be accessed by communications officers around the globe when crisis strikes | 1 (4%) |