From: Emergency medical services key performance measurement in Asian cities
Indicator type | Definitions | EMS systems performance index examples |
---|---|---|
Structure | Characteristics of the different components of the system | (i) Facilities |
(ii) Equipment | ||
(iii) Staffing | ||
(iv) Knowledge base of providers | ||
(v) Credentials | ||
(vi) Deployment | ||
(vii) Response times | ||
Process | Combination or sequence of steps in patient care intended to improve patient outcome | (i) Medical protocols |
(ii) Medication administration | ||
(iii) Transport to appropriate facility | ||
Outcome | Changes in health and well-being related to antecedent care 6 Dsa | Â |
(i) Death | (i) Out of hospital cardiac arrest survival | |
(ii) Disease | (ii) Patient Satisfaction | |
(iii) Disability | (iii) Improvement in pain score | |
(iv) Discomfort | Â | |
(v) Dissatisfaction | Â | |
(vi) Destitution | Â |