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Table 1 Performance indicators

From: Emergency medical services key performance measurement in Asian cities

Indicator type

Definitions

EMS systems performance index examples

Structure

Characteristics of the different components of the system

(i) Facilities

(ii) Equipment

(iii) Staffing

(iv) Knowledge base of providers

(v) Credentials

(vi) Deployment

(vii) Response times

Process

Combination or sequence of steps in patient care intended to improve patient outcome

(i) Medical protocols

(ii) Medication administration

(iii) Transport to appropriate facility

Outcome

Changes in health and well-being related to antecedent care 6 Dsa

 

(i) Death

(i) Out of hospital cardiac arrest survival

(ii) Disease

(ii) Patient Satisfaction

(iii) Disability

(iii) Improvement in pain score

(iv) Discomfort

 

(v) Dissatisfaction

 

(vi) Destitution

 
  1. aEMS outcomes defined by Emergency Medical Services Outcomes Project (EMSOP).